Buyout royalty free.
All products we sell are royalty free. Pay once & use forever.
How to Order a Library
On our website, add the product(s) you want to your shopping cart by clicking 'Add to Cart'. You can then continue shopping or proceed to checkout. If you select 'Proceed to Checkout,' you will be directed to your shopping cart.
- Shopping Cart
A summary of your order will be displayed. Click on 'Proceed to checkout' to continue. - Step 1: Sign In
If you're already signed in, this step will be skipped. If you are registered, click on 'Sign In' and enter your email address and password. If you don’t have an account, enter your information in the form and click 'Continue'. - Step 2: Address
Select your address. If this is a new account, you will need to create an address by entering your details in the form. If you have only one address, it will be displayed by default. You can always add or edit an address.
E.U. customers only: If you have a VAT number, make sure to select your country first and enter your company details. The VAT box will only appear for countries within the EU. If you receive an error message stating 'VAT number service unavailable,' ensure that you enter the VAT number without spaces or dots and in the correct format (WIKI VAT NUMBER FORMATS).
After entering all required information, click 'Continue'. - Step 3: Payment
Select a payment option and agree to our Terms of Service. Be sure to read the Terms of Service; you may also download them for reference.
Once your payment is successfully processed, we will send you a confirmation email. The download information will be sent within a few minutes after a successful transaction. Use the link in the email to download your purchased product(s) or access them via 'Your Account' under 'My Downloads'.
I can't find or play the demo's and testimonials.
If you cannot listen to demos and testimonials, you may have disabled third-party cookies. Go to 'Cookie Preferences' at the bottom of the website, enable 'Accept cookies from third parties,' and click 'Save Preferences'. We use SoundCloud for audio playback on our website.
Currency.
All prices on our website are listed in EURO.
Accepted Payment Methods.
We use two payment providers: PayPal and Mollie, which support various payment methods.
- PayPal: PayPal: Accepts multiple payment options, including credit and debit cards, even without a PayPal account.
- Credit Card: All major credit cards are accepted.
- Google Pay: Coming Soon
- Apple Pay: Available on Apple devices in 32 countries.
Additional Payment Options by Country:
- Austria: eps, Klarna Pay Now, Trustly and SOFORT Banking
- Belgium: Bancontact, KBC/CBC, Belfius, Klarna Pay Now and SOFORT Banking
- Germany: Klarna Pay Now, Trustly and SOFORT Banking
- Finland: Trustly
- France: Cartes Bancaires
- Italy: SOFORT Banking and Bancomat Pay
- Poland: Przelewy24 and SOFORT Banking
- Spain: Trustly and SOFORT Banking
- Switzerland: SOFORT Banking and TWINT
- The Netherlands: iDEAL, Trustly and SOFORT Banking
Bank transfer: If you select this option, you will receive an order confirmation via email with payment details. Once we receive your payment, we will send the download information.
For all payment methods except 'Pay by Bank Transfer,' you will receive an invoice and download link(s) via email after payment.
We do not store any payment information like credit card numbers. Our payment processors or your bank processes the payment.
VAT Information
The Netherlands.
VAT (21%) is added to all orders for customers in the Netherlands.
E.U. Customers:
- VAT is NOT added for customers with a valid VAT number. Ensure you provide your company name and VAT number when creating your account.
- If you do not have or enter a VAT number, 21% VAT will be charged.
- The VAT box will only appear when selecting an E.U. country.
Non-E.U. Customers:
- VAT is NOT added to orders with addresses outside the E.U
Invoices.
You will receive an invoice via email and can also download it from 'Your Account'.
Sticky FX Productions VAT number.
NL809741313B01
Bank Transfer.
If you choose to pay by bank transfer please use the following information:
Sticky FX Productions
ING IBAN: NL05INGB0004916181
BIC: INGBNL2A
Bank address:
ING Bank N.V.
Foreign Operations
PO Box 1800
1000 BV Amsterdam
Is my payment secure?
Our website is secured with 256-bit SSL encryption, protecting transactions and confidential data. Connections between our payment processors and Sticky FX are also secured.
Is my information private?
We do not share any information with third parties, except for our payment processors. Please refer to PayPal website for their privacy policy.
I didn't receive my download information after my payment.
The download information is automatically sent to your e-mail address. If you didn't receive the e-mail, check the following:
- Your payment may not have been processed successfully. Check your PayPal/Direct Banking account to see the status of your payment.
- The e-mail may have been filtered as spam by your e-mail provider or e-mail program. Check your JUNK/SPAM folder.
If these steps don’t solve your problem, please contact us via our Contact Form so we can correct this as soon as possible. Make sure you include your e-mail address.
Alternatively, log into 'My Account' and check 'My Downloads'.
Problems downloading the product(s).
If you experience incomplete downloads or corrupt ZIP files, try another browser and ensure you save the files to your computer.
You have a limited number of download attempts. If you run out, we can reset the counter for you.
If you still have problems, don't worry, we can provide you with a different download link. Please contact us via our Contact Form or reply to the download mail you received from us.
I lost my password.
Click 'Forgot your password' and follow the reset instructions. If you still have issues, please contact us via our Contact Form. Make sure you include your e-mail address.
What audio format is the product delivered in?
All tracks are provided in high-quality WAV 44,100 Hz, 16-bit, stereo.
What is the download format?
We use ZIP compression to reduce file sizes.
Can I get a track list?
Track lists are available on each product page under the 'Attachments' tab.
Can I resell the products I purchased?
No, our products may only be used by the buyer (see our terms and conditions). Producers may use them in their productions and sell the final product to clients.
Newsletter unsubscribe
Please use this link to unsubscribe from our newsletter: unsubscribe or click the unsubscribe link in the newsletter.
Is the library market exclusive?
No, our products are not market-exclusive.
May I make a backup?
Yes, you may back up the product you purchased one (1) time. The backup copy may only be used for backup purposes. See our terms and conditions page for more details about backup copies.
What other terms and conditions do I need to know?
See our terms and conditions page.
I still have questions.
Please contact us via our Contact Form.
